Good Ol’ (and new) Fashioned Customer Service

VacuMaid family
We live in an era of technology that changes, it seems, daily. We have gone from licking a stamp and mailing letters to electronic mail.  From email to instant messaging. From instant messaging to texting and social networking.  Most of these changes have occurred over the past 10 years. Where we are 10 years from now is anyone’s guess.
We have an insatiable need for instantaneous information 24 hours a day. We have internet search engines such as Bing and Google that direct us to millions of sites when we need information or help.
There are those times though, when we really need the help of another human, an expert in their field, in other words, a customer service representative.
Here at VacuMaid, we pride ourselves on giving superior customer service.  We don’t outsource your calls to any call center, we don’t have an automated voice directing you to our website as a way to solve your vacuum related issues.
When you call 800-546-3729 during our regular business hours, 7:00 am to 5:00 pm Monday through Thursday, and 7:00 am to 12:00 pm on Friday, you can speak directly to either Scott or Mike in customer service. That’s over 40 years of experience ready to answer your questions. You’re not going to get that from the internet.  When you call us, you’ll be greeted with a friendly voice and when you hang up, you can be confident in the information your received.  You’ll almost feel like you walked in the door at the corner store, grabbed a seat around the pickle barrel, and played a quick game of checkers while your purchases were bagged up.  If you don’t know what that was like, go talk to Gramps.
If you can’t reach us during normal business hours, we have all those other avenues covered. You can email us at lindsay@fullnet.net or throw us a message at https://www.facebook.com/vacumaid, follow us on twitter @vacumaid.  We will return all messages promptly.
At VacuMaid, our customers are our friends, and we always have room for more friends.